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UNE 179003 – Patient Safety

The purpose of the UNE 179003 Standard is to establish correct risk management for patient safety in healthcare services. It is applicable to any organisation that wishes to:

  • Establish a risk management system for the safety of its patients, in order to minimise the risks to which they may be subjected during healthcare.
  • Maintain and optimise a patient safety risk management system over time.

Benefits of UNE 179003 certification

With the UNE 179003 Standard certification, the following benefits are obtained:

  • Obtaining better economic results for the organisation by reducing expenditure due to the consequences of the materialisation of risks.
  • Optimisation of the management of healthcare and non-healthcare services.
  • Provides continuous improvement in the quality of the service provided to patients.
  • Differentiation of healthcare centres that adopt this standard, making it easier for patients to choose services, as it provides patients with a guarantee of quality, safety, reliability and transparency of service.
  • Increases patient loyalty due to its recognition in the market.

UNE 179003 Certification with EQA

The UNE 179003 certification process with EQA involves the following phases:

  • Request for a certification quote from EQA and acceptance of the contractual conditions.
  • The audit team carries out an audit to verify conformity in accordance with the requirements of this standard.
  • If non-conformities are detected, a corrective action plan is submitted to EQA within one month to address these possible non-compliances with the standard detected during the audit.
  • Finally, after reviewing the audit report and the corrective action plan, a certificate of conformity is issued.

The certificate is valid for three years.

Frequently Asked Questions

Requirements of UNE 179003

The main processes that are evaluated in UNE 179003 are:

GENERAL REQUIREMENTS FOR RISK MANAGEMENT

  • Top management leadership in risk management and risk management policy.
  • Risk management system planning and objectives.
  • Risk management responsibility and authority.
  • Resource allocation and staff competence.
  • Verification and review of the risk management system.
  • Risk management system audits.

RISK MANAGEMENT PROCESSES

  • Analysis of the context in which the risk management system is implemented.
  • Communication, notification, participation and consultation systems.
  • Definition of the criteria for risk assessment.
  • Risk assessment and risk treatment.
  • Recording of process activities.
  • Monitoring and review of results.
Aspects regulated by UNE 179003

For risk management in a healthcare organisation to be successful, effective and sustainable over time, it must be explicitly formulated as one of the organisation’s strategic objectives, based on:

  • Analysis of the context in which the risk management system is implemented.
  • Communication, notification, participation and consultation systems.
  • Definition of the criteria for risk assessment.
  • Risk assessment and treatment.

Guarantees of the UNE 179003

The UNE 179003 Standard establishes the following guarantees:

  • Integration with the ISO 9001 Quality Management standard.
  • Identifying and assessing the risks to which the patient is subjected.
  • Reducing or eliminating the dangers to which the patient may be subjected during their transit through the healthcare system.
  • Reduce incidents and adverse events related to healthcare.
  • Proactively manage risks.
  • Generate greater confidence in the healthcare system on the part of patients, society and healthcare professionals.
  • Achieve better clinical outcomes.
  • Obtain better economic results for the organisation by reducing both the costs of harm to patients and better use of healthcare resources.
Complementary standards to UNE 179003

There are a series of standards that must be consulted in order to apply UNE 179003. They are the following:

  • UNE-EN 31010:2011. Risk management. Risk assessment techniques.
  • UNE-EN ISO 9000:2005. Quality management systems. Fundamentals and vocabulary.
  • UNE-ISO 31000:2010. Risk management. Principles and guidelines.
  • UNE-ISO Guide 73:2010 IN. Risk management. Vocabulary.

Contact us for more information on UNE 179003

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